Terms and conditions for bookings are below.
Large bookings of 10 or more are provisional until a deposit has been paid.
An email address must be provided upon making a booking, as this link will be provided on booking confirmation emails.
All card details are held and any deposit or cancellation fees will be processed by Stripe Payments. For full details of their policy please visit – https://stripe.com/gb/privacy
Additionally, should you cancel a confirmed booking on the day; we reserve the right to keep the deposit and may charge fully for the chosen menu based on the number of guests if a pre-order has been requested. Charges apply to both lunch and dinner reservations.
*Please note* – That tables can only be held for a maximum of 15 minutes otherwise it may be allocated to another customer should no contact be made to notify us that you are running late.
Please note a fixed percentage gratuity will be added to tables of 10 or more.
DEPOSITS
Groups of 10 or more will be required to pay a deposit of £10 per person.This deposit will be deducted from the final bill amount. Deposits are non-refundable and cant be returned to a card due to card encryption. We are proud to be year-round providers of employment for our team here at the Cott Inn and this policy is in place for this reason only.
CELEBRATION CAKES
Please be aware that the Cott Inn is no longer able to refrigerate, store or deliver celebratory cakes to the table due to the potential risk of dish cross contamination and to reduce the risk of allergy cross contamination. Please contact us in advance if you wish to provide your own celebratory cake for consumption within the Cott Inn. We will do our best to accommodate your requests but this cannot be guaranteed. If we do accept consumption of a celebratory cake to be brought in, The Cott Inn accepts no responsibility or liability for it’s contents, safety or allergy content.
CHRISTMAS PARTY BOOKING TERMS & CONDITIONS
Your Christmas booking will be confirmed once we receive your confirmation and security deposit payment of £10pp for parties
Your deposit payment will be deducted from your final bill.
Please supply full menu choices via our online pre-ordering systems 7 days in advance and also advise us if your guests have any special dietary requirements.
Menus can’t be mixed, parties of 6+ can order either from our festive fixed priced menu or from our individually priced core menu.
We do add a discretionary service charge of 10% to all parties of 10+
